Business Team Coaching

While most of our coaching engagements are targeted at the leadership level, we can help to improve your operations with business team coaching. With our group coaching service, we can lead regular roundtable sessions or workshops with your team to help optimize team structure, define and implement best practices, and develop soft skills. Learn more below, and get in touch today to request a free initial consultation.

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Optimize Team Structure

One of the first places to begin developing your team is to examine your team’s structure. This step may be more suited to a private discussion with the business owner or executive team.

  • What are the short-term and long-term goals of your business? Is the team currently on track to meet those goals? If not, what structural changes can be made to refocus processes on these goals?
  • Are roles and responsibilities clearly defined? Are there any tasks more suited to outsourcing than attempting to manage in-house?
  • What data do you have that might support the value of making changes to the team structure? What expenses might be cut with a particular team change, and what benefits might be gained?

Define Best Practices

Once team member roles and responsibilities are defined, outlining best practices for task execution can help to improve productivity and efficiency. The key here is to document these best practices and ensure that all team members are aligned and accountable for their responsibilities.

  • Are there any tasks that are repeatedly left on the table or not completed up to par with standards? What steps can individuals or the team as a whole take to ensure these are completed correctly and on time?
  • Do you receive common complaints from customers on a given issue? What can be done to address the issue and help to ensure that it does not occur again in the future?
  • What technologies are your team members currently using, and what processes should they be using?

Develop Soft Skills

Your team may have the “hard skills” or technical aptitude to complete tasks according to best practices, but how are they interacting with each other and your customers? Working to develop soft skills like the following can help to improve internal productivity, create a positive working environment, and strengthen customer-facing interactions:


Clear communication is essential to any business operation. Team members need to be able to both express their own ideas and learn how to listen to others effectively.


Great leaders can be hard to come by, but they can be created! We can help to develop your leadership across your organization.


A cooperative team is paramount in any business. What issues might be getting in the way of collaboration, and how can they be resolved?

Critical Thinking

Critical thinking and problem-solving skills are important at all levels of any business. We can work together to identify common problems that your team members and work out their solutions.

And More

From finding appropriate ways to deal with conflict to building accountability and creating powerful mentors, there are many opportunities to improve soft skills in any business.

Let's Get Started

Business team coaching can be a great way to assess and develop your team while aligning on business goals and objectives. Contact Northstar Leadership today to learn more about our team coaching services.

Step 1.

Schedule a Discovery Call

Step 2.

Choose a Coaching Program

Step 3.

Take Your Business to the Next Level